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IMPORTANT Coivd-19 (Coronavirus) Advice – Your Probation Supervision

Please keep checking for the latest updates here.

Your Probation contact and/or Unpaid Work and Programmes

You will still be required to keep in touch with your Offender Manager and could be breached or recalled if you fail to do so.  The CRC continues to operate as an essential public service, though your supervision may be carried out differently to accommodate the Government’s advice on social distancing. 

Group delivery of Programmes and Unpaid work is temporarily suspended, however your Case Manager will notify you if you need to attend on a one to one basis, and when your attendance will go back to normal. 

It is vital that we are able to contact you and come and visit you if required whilst adhering to the social distancing guidance, so you MUST make sure we have your correct telephone number and address, and contact us if this changes.

If you do not have access to a mobile phone, please speak to your Case Manager.

If you are subject to Licence conditions, they remain in place as normal, and it is important that you continue to comply with them. Please contact your Case Manager if you have any concerns about this.

If you become homeless, it is very important that you speak to your Case Manager as soon as possible so that we can take action to support you.

If you are unwell, or have been advised to socially isolate, please let your Case Manager know as soon as you can.

Further support

We understand this can be a worrying time, and remain available to support you and to assist with any concerns you may have.

To contact us please phone the following numbers between 10am and 2pm, Monday to Friday:

For Stoke and Staffordshire, please call 01782 251 002
For Birmingham, please call 0121 628 1130
For the Black Country, please call 01902 83 1070
Please note that due to the ongoing situation with Covid-19 some of our telephony lines may not be fully staffed so please keep trying.
To receive more regular updates please contact your case manager and ask to be signed up to our text messaging service.


Staffordshire and West Midlands Community Rehabilitation Company (SWM CRC) provides services to transform lives and reduce crime.

SWM CRC manages service users in the community – those subject to a court order and those released from prison on licences.

SWM CRC provides probation services for low and medium risk offenders across Staffordshire and the West Midlands. The National Probation Service manages high-risk offenders.

The company number of Staffordshire and West Midlands Community Rehabilitation Company is 08802529 and its head office is Ground Floor, Centre City, 7 Hill Street, Birmingham B5 4UA.

The owner of Staffordshire and West Midlands CRC is the Reducing Reoffending Partnership.

This partnership also includes:

RRP have vast experience in social rehabilitation in criminal justice and specific expertise in employment support programmes. They endeavour to create safer communities by giving offenders the opportunity to change and the skills to rebuild their lives through personalised offender management and collaborative partnerships.